privacy
Privacy Policy & Legal Notice
Introduction
This Privacy Policy describes the practices of PROCOM - Digital Consulting ("we", "our", or "the Company") regarding the information collected from users who access our website at www.procom-digital.com ("Site") or who share personal information with us (together: "Users").
User Rights
You have the right to:
Receive confirmation of the processing of your personal information (or a notice of non-processing of your personal information, as appropriate) and access your stored personal information, as well as additional information.
Receive a copy of the personal information you voluntarily provided to us in a structured, commonly used, and machine-readable format.
Request the rectification of your personal information that we store.
Request the erasure of your personal information.
Object to the processing of your personal information.
Request that we restrict the processing of your personal information.
Lodge a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you would like to exercise any of the aforementioned rights or receive more information, please contact our data protection officer using the information provided below:
contact@procom-digital.com
Conservation
We will retain your personal information for as long as necessary to provide our services, and if necessary, to comply with our legal obligations, resolve disputes, and enforce our policies. The retention periods will be determined based on the type of information collected and the purpose of its collection, taking into account applicable requirements and the need to dispose of outdated and unused information as soon as possible. Under applicable laws and regulations, we will retain records containing customer personal information, account opening documents, communications, and any other required information.
We may rectify, complete, or delete incomplete or inaccurate information at any time and at our sole discretion.
Reasons for data collection
The processing of your personal information (i.e., any information that could potentially allow your identification through reasonable means; hereinafter referred to as "Personal Information") is necessary for the performance of our contractual obligations to you and to provide you with our services, protect our legitimate interests, and comply with regulatory (legal and financial) obligations to which we are subject.
By using the Site, you agree to the collection, storage, use, disclosure, and other uses of your Personal Information as outlined in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information do we collect?
We collect two types of data and information about our Users.
The first type includes non-identified and non-identifiable information concerning one or more Users, which may be made available or gathered through their use of the Site ("Non-Personal Information"). We do not know the identity of the Users from whom the Non-Personal Information was collected. The Non-Personal Information collected may include your aggregated usage information and technical information transmitted by your device, including certain information regarding software and hardware (e.g., the type of browser and operating system your device uses, language preferences, access time, etc.) in order to enhance the functionality of our Site. We may also collect information regarding your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).
The second type includes Personal Information, which is individually identifiable information that identifies an individual or may, with reasonable effort, allow the identification of an individual. Such information includes:
Device Information: We collect Personal Information about your device, including location data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your activity on the Site.
Registration Information: When you register on our Site, we will ask you to provide certain information, including your name and email or postal address, as well as other information.
How do we receive information about you?
Your Personal Information is collected in several ways:
When you voluntarily provide your personal data by registering on our Site;
When you use or access our Site in connection with your use of our services;
From third-party vendors, services, and public registries (for example: traffic analytics vendors).
How is this information used? With whom do we share this information?
We do not rent, sell or share User information with third parties except as described in this Privacy Policy.
We may use information for the following reasons:
Communicate with you: by sending you messages regarding our services, providing you with technical information and responding to any customer service questions you may have;
Communicate with you and inform you of the latest updates and new services;
Show you advertisements when you use our Site (see the "Advertisements" section for more);
Promote our websites and products (see the “Marketing” section for more);
Conduct statistical and analytical surveys to improve the Site.
In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and contractors.
In addition to the reasons mentioned in this Privacy Policy, we may share Personal Information with trusted third-party providers (which may be in different jurisdictions around the world), for the following reasons:
Host and operate our Site;
To provide you with our services, including a personalized display of our Site;
Store and process such information on our behalf;
Show advertisements to you and help us assess the success of our advertising campaigns to enable us to retarget our users (if applicable);
Provide you with marketing offers and promotional content relating to our Site and our services;
Carry out research, technical or analytical diagnoses;
We may also release information if we have a good faith belief that release of such information is helpful or reasonably necessary to: (i) comply with applicable law, regulation, legal process, or government request; (ii) enforce our policies (including our Privacy Policy), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action against suspected fraud or security issues; (iv) establish or exercise our rights to defend against any legal claims; (v) prevent harm to the rights, property, or safety of our business, our users, you, or any third party; or (vi) for the purposes of cooperating with law enforcement, and/or where we believe it is necessary, to exercise intellectual property or other legal rights.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assigns to your device when you visit the site. Cookies are very useful and their use can have different purposes, including allowing you to navigate between pages efficiently, allowing certain features to be activated automatically, remembering your preferences and allowing you to interact with our Services more quickly and easily. Cookies are also used to ensure that the advertisements you see match your interests and are personalized accordingly, as well as to compile statistical data about your use of our Services.
The Site uses the following types of cookies:
a. "Session cookies" which are stored only temporarily during your browsing session to allow normal use of the system, and are deleted from your device when you close the browser;
b. “Persistent cookies” which are only read by the Site, which are saved on your computer for a fixed period and are not deleted when the browser is closed. These cookies are used when we need to recognize you on repeat visits, for example, to allow us to remember your preferences the next time you log in;
c. 'Third-party' cookies which are set by other online services that manage content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but we may associate Personal Information about you that we store with information stored and obtained by cookies. You can delete cookies by following the instructions in your device preferences. Please be aware, however, that if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We use a tool based on Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, the pages they visit, when, etc. The tool does not collect any personal information, and it is only used by the host and operator of our Site for the purpose of improving its Site and its services.
Use of script libraries (Google Fonts)
In order to present our content in a pleasant way and with good graphic quality on all browsers, we use script libraries and font libraries such as Google Fonts (https://www.google.com/webfonts) on this website. Fonts from Google Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Fonts or blocks access to them, content will be displayed using the default font.
Any request to a library of scripts or fonts automatically triggers a connection with the operator of said library. While it is theoretically possible for library operators to collect data, the existence of this practice and, if so, the purposes pursued have not yet been established.
If you would like to view the privacy policy of the library operator Google, go to the following address: https://www.google.com/policies/privacy.
Collection of information by third parties
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites on the Internet, different rules may apply to its use or disclosure. Accordingly, we encourage you to read the terms of use and privacy policy of each third party to which you voluntarily disclose your information.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or individuals that we do not employ or manage, including any third parties to whom we may disclose your information as set forth in this Privacy Policy.
How do we protect your information?
We take great care in implementing and maintaining the security of the Site and your information. We use industry standard procedures to ensure the security of the information we collect and store, and to prevent unauthorized use of it. We require third parties to follow similar security requirements in accordance with this Privacy Policy. Although we implement reasonable measures to safeguard information, we cannot be held responsible for the acts of persons who gain unauthorized access to or abuse our Site, and we make no warranty, express, implied or otherwise, prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the European Economic Area (EEA). In such cases, we will transfer your data to such countries only as approved by the European Commission providing the adequate level of data protection, or we will enter into legal agreements guaranteeing an adequate level of data protection.
Advertising
We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses information about your use of the Services to serve advertisements to you (for example, by placing third-party cookies on your web browser).
You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and Digital Advertising Alliance ("DAA"). To obtain more information from NAI and DAA members about this practice and your choices regarding these companies' use of this information, including how to opt out of third-party advertising networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information, including your name, email address, telephone number, etc., ourselves or through sub-contractors to provide you with promotional content regarding the services which we believe , might interest you.
Out of respect for your right to privacy, we include in this promotional content the means to opt out of receiving new promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you opt out of receiving marketing emails from us, we may send you other types of important communications by email without giving you the opportunity to opt out. These may include customer service messages or administrative notifications.
Business transaction
We may share information in the event of a business transaction (eg, sale of a significant portion of our business, merger, consolidation, or sale of assets). In the cases mentioned above, the beneficiary or the acquiring company will assume the rights and obligations as described in this Privacy Policy
Minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site was not designed for use by children. Under no circumstances do we allow the use of our services by minors without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent becomes aware that their child has provided us with Personal Information without their consent (or if a guardian becomes aware that the child in their care has provided us with Personal Information without their consent), he or she must contact us at: contact@procom-digital.com
Updates or changes to this Privacy Policy
We reserve the right to periodically change or revise the Privacy Policy; material changes will be effective upon posting of the revised Privacy Policy. The latest revision will be available in the "Last Modified" section. Your continued use of the Platform, following notice of such changes on our website, constitutes your acknowledgment and acceptance of such changes and your consent to abide by them.
Contact us
If you have general questions about the Site or our collection and use of information about you, please contact us at: contact@procom-digital.com